FC Design Center SMS Privacy Policy

Effective Date: 5/15/2025

1. Information We Collect and How We Use It

When you opt in to receive SMS messages from FC Construction LLC dba FC Design Center, we collect your mobile phone number, information you provide through messages, and messaging interaction data such as delivery receipts and responses. We use this information to provide appointment reminders, answer customer questions, communicate schedule changes, provide estimate and order-status updates, and administer our SMS program.

We do not sell or share SMS opt-in data, mobile information, or personal information with third parties for marketing or promotional purposes.

2. Message Frequency

By subscribing, you agree to receive recurring customer-care messages from FC Design Center. Message frequency varies depending on your appointments, orders, projects, and interactions with us.

3. Opt-In

You may opt in by checking the separate, unchecked SMS-consent box on our contact form at https://www.fcdesigncenter.com/contact or by providing express verbal consent after an FC Design Center team member reads our complete SMS consent disclosure and asks for a yes-or-no response.

Message and data rates may apply. Consent is not a condition of purchase. After opting in, you will receive a confirmation message explaining message frequency and how to request help or opt out.

4. Opt-Out

You can opt out at any time by texting “STOP” to our number. You will receive a confirmation message that you have been unsubscribed and will no longer receive messages unless you re-subscribe.

5. Help

For assistance, reply “HELP” to any message or contact us at:

6. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, SMS is not a secure method of communication and should not be used to transmit sensitive data.

7. Message & Data Rates

Message and data rates may apply. Check with your wireless provider for details.

8. Third-Party Sharing

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on our website with an updated effective date.